In a fit of professional suicide, I'm running someone's suggestion. Jakob Nielsen is the Elvis of usability. You have to be able to register for a conference but, as you'll see, Jakob doesn't make it easy
Even big companies use stupid web design techniques. Here's a perfect example. Qualcomm, a huge corporation, uses Mystery Meat Navigation to try to confuse visitors to their web site.
Although they recently fixed this site and made it look like a normal web page, this video shows you how somebody watched too many Matrix movies.
Also, the gunsight is inappropriate for a college campus web site. Too many kids have been killed.
There's some program that lets you have talking people on your web page. What's really annoying is when you go to a sub-page and come back. It talks all over again.